Comments on: Does Complaining Actually Get You Anything?

By: Matt

Matt — Wed, 04 Feb 2009 02:56:34 +0000

I have had a few examples like this myself. it does make you wonder if they would get more business by just being honest in the first place. Too much trouble for them, I suppose. This was a very helpful and useful post. Thanks for that!! Matt’s last blog post..Black History Month Discussion

By: Chameleon

Chameleon — Wed, 04 Feb 2009 02:13:28 +0000

It’s so true. I learned from my mother a long time ago. She thought nothing of hunting down the dress I’d just tried on and checking every one on the rack till she found one that had a smudge of dirt or a pull in the seam, then taking it to the floor manager and asking if they’d take something off the price. They almost always did, too. I was always embarrassed to do it – until I realized that it’s part of the price of doing business. Now I -always- ask about promotions and special deals whenever I call the cable company for any reason, even to pay my bill.

By: Pam

Pam — Tue, 03 Feb 2009 17:04:13 +0000

I’m going to start complaining!!! LOL!

By: Chris

Chris — Tue, 03 Feb 2009 16:49:35 +0000

It’s like you always hear – the squeeky wheel gets the grease. We’ve had similar experiences and finally when we got fed up and complained, they offer anything to get you to stay with them. Then you want to kick yourself for not speaking up sooner.

By: Suzanne

Suzanne — Tue, 03 Feb 2009 09:44:07 +0000

This is an inspiring post. It’s going to be a bookmark. That says enough.

By: Karen, author of "My Funny Dad, Harry"

Karen, author of "My Funny Dad, Harry" — Tue, 03 Feb 2009 09:43:32 +0000

It's just too bad businesses just can't give better deals right off the bat. I hate to complain, but you are right, sometimes you will get a better deal that way. I found this to be true as well. The other thing I find very annoying is those rebates that you don't get unless you jump through all the "hoops" and mail it in, then wait for 6 weeks to get it. Why can't they just lower the price up front and save everyone the hassle? Because it's a marketing ploy, that's why. They figure most people won't bother and they can promote it as a bargain. Karen, author of "My Funny Dad, Harry"’s last blog post..Harry and Brookside Park, Now The Cleveland Zoo

By: mye

mye — Tue, 03 Feb 2009 07:43:51 +0000

love this post jude. true enough. same thing goes for credit card companies in our country. and there are a lot more companies doing these things. isn't this consumer abuse? just wondering. mye’s last blog post..Do You Shop 'Til You Drop?

By: Lynne

Lynne — Tue, 03 Feb 2009 01:19:10 +0000

Like they say, the squeaky wheel gets the grease. It definitely pays to speak up. Lynne’s last blog post..What’s Up With Entrecard?

By: Maria M (Conversations with Moms)

Maria M (Conversations with Moms) — Mon, 02 Feb 2009 23:42:28 +0000

I think it’s very important to speak your mind when you’re not happy with the service you get. In a polite manner of course.

I don’t feel comfortable complaining in a restaurant about the food because I’m always afraid that it’ll be tampered with when it returns.

I’ve worked in a restaurant before and have seen that happen. Gross

By: ian

ian — Mon, 02 Feb 2009 19:35:54 +0000

what i am NOT complaining about is being included in your commenters’ list =] thank you for the link back; your insights are rewards themselves for any visitor =]