Thankfully our snow wasn’t deep after all was said and done and  it’s a very  light scattered layer with ice patches here and there, okay enough about snow. I’d like to tell you about an incident that occurred recently.

A few weeks back we received a phone message that there had been suspicious activity on Bill’s Sears charge card and we were suppose to return the call and have his account number ready.

Since I am aware of phone scams I decided to check online  about Sears charge card phone scams and a site came up with the same number that had called us (800-335-1517). Even though the phone ID said Citibank I still didn’t trust it, better safe than sorry.

So I called the number on the back of his card and told them about the call and they connected us to the fraud alert department. I explained about the call we received and gave them the referral number they had left and it turned out to be a legitimate phone call.

They explained that although many account numbers had been compromised no one had as yet used his account number to make any purchases so he had to go through the process of resetting passwords and everything related to his account.

He was told to destroy the card he holds now and another one would be issued. They didn’t explain how all these credit card numbers had been compromised through Citibank so it just makes me wonder about the efficiency of their security system.

Scary when you really stop to think about how much damage hackers can do and get away with. Hopefully they have learned from this security breach and will take better precautions in future. Some of the information I was reading online was dated back to 2007 so it’s been going on awhile.