Saturday I couldn’t connect with the Internet no matter what I tried so later in the afternoon I finally called the Verizon tech support to see if something was wrong in my area. The tech guy walked me through several procedures and still it was a no go. I was getting very frustrated especially when he told me to flip the switch on the modem and then go to start. I then asked him how I was suppose to do that if I had turned the modem off? When I turn my modem off the whole thing goes off.
The young guy had a lot of patience because apparently I can’t hear right on the phone either and I had to ask him over and over to repeat what he had told me. He finally got to the point of talking to me like I was a child that was mentally challenged. I got so frustrated that I unplugged the whole thing finally and then replugged it. Those little green lights finally started flashing which they hadn’t done before they had just stayed on solid and he said this was a good thing. Finally I was connected.
I thought he had performed some Christmas miracle from his end and started thanking him profusely, but he told me he hadn’t done anything except run some tests to see why it wasn’t connecting and that I had made it connect from my end. I still don’t know why it has started acting weird all of a sudden, but when I need to connect I now have to power down everything and then restart which is a pain because I have to crawl under the desk just to get to the outlet believe me getting up and down isn’t as easy as it use to be.
I probably wont be doing drops every day till the holidays are over, at least not on weekends and not as many during the week so take care and enjoy.
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